Shipping & Delivery Policy
Digital products delivered electronically — no physical shipping
Last updated: September 28, 2025
1) Nature of Goods
PCOSGenie provides digital services and features delivered online. As such, no physical items are shipped and traditional shipping methods or costs do not apply.
2) Delivery Method
Should we offer paid subscriptions or one‑time purchases, access is delivered electronically to your registered account on the Site after successful payment confirmation by our payment processor.
3) Delivery Timeline
Access is typically granted immediately or within a few minutes of payment confirmation. If there is a significant delay, we will communicate the status via the Site or email.
4) Shipping Fees
There are no shipping fees because no physical delivery occurs.
5) Geographic Availability
Our digital services are generally accessible worldwide to users with an internet connection, subject to applicable local laws and regulations.
6) Order Confirmation
After a successful transaction, you will see an on‑screen confirmation and/or receive an email receipt from our payment processor. Your premium access (if applicable) will reflect in your account.
7) Delivery Issues & Support
If you cannot access paid features shortly after payment, please contact us with your order details so we can help promptly: [email protected].
8) Changes to this Policy
We may update this policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.